FAQs

It depends on the approach. Shadow Work and Parenting Your Inner Child are structured journeys over an agreed number of sessions. Counselling can be shorter-term and focused on a particular challenge, while Aligned Life Coaching has a clear structure with goals and measurable progress.

Tarot, Astrology and Soul Plan can be booked as individual services. But before committing to longer-term work, you'll know the structure, number of sessions and cost.

What you share with me will remain confidential. Exceptions may apply where there is a serious risk of harm, a safeguarding concern or a legal requirement to disclose information. The limits of confidentiality will be explained before we begin.

Where appropriate, I keep confidential records to support our work. These are handled in accordance with UK data-protection requirements. Further details are available in my Privacy Notice.

Yes. Working ethically means recognising when someone needs a different level or type of support. My practice is not an emergency, crisis or specialist psychiatric service. I may not be able to work with someone experiencing an acute psychiatric crisis, active psychosis, significant risk of harm, or circumstances requiring specialist clinical or multidisciplinary care.

If another professional or service would better meet your needs, I will be open with you about that.

I don't provide specialist treatment for active eating disorders, substance dependence or other conditions requiring specialist clinical or medical care. A history of these experiences doesn't automatically prevent us working together on other areas of your life. We can discuss this individually and consider any specialist support already in place.

No. My work doesn't replace appropriate medical, psychiatric or specialist healthcare. I don't diagnose conditions, prescribe medication or advise you to alter treatment prescribed by another healthcare professional.

You are never obliged to continue. For longer-term work, I would encourage us to discuss your decision where possible. Equally, if I believe another practitioner or service would better support you, I will discuss this openly. Any refund due will follow the terms agreed when you booked.

Please give at least 24 hours' notice to cancel or rearrange a session. Late cancellations and missed appointments may be charged because that time has been reserved for you. Full cancellation and refund terms are provided before booking.

Most services are available through Zoom. You'll need a private space, reliable internet connection and a device with a camera and microphone. For therapeutic work, appropriate contact and location information will also form part of our initial agreement.

Yes. Professional, insurance and legal requirements vary between countries, so I'll confirm that I'm able to work with you before we begin.

Some spiritual services, including Tarot, can be voice recorded with your agreement for you to revisit afterwards. Therapeutic sessions are not routinely recorded and will never be recorded without your knowledge and consent.

You can contact me about practical matters such as appointments, but I don't provide an emergency or crisis service between sessions. Appropriate contact boundaries will be agreed for longer-term work.